Admissions to Douglas Nursing and Retirement Home are arranged by appointment following a pre admission assessment of your needs. This is to ensure we have the capabilities, expertise and equipment to cater to your needs.
We cannot accept people who have a tendency or potential to wander as we operate an open door policy and cannot guarantee the safety of this group of people.
We accept that at times emergency admissions may be necessary to protect the safety and wellbeing of a resident. In this instance the following procedures apply:
► A full disclosure of the resident’s condition is expected from the resident’s representative /relative so an initial assessment can be made.
► If the resident’s needs cannot be met by us the representative / relative will make alternative arrangements as a matter of urgency, if while with us it is deemed necessary to have one to one care, the cost will be borne by the resident.